pure promise...
- You are the most important person in our business.
- You are not dependant on us - we are dependant on you.
- You are not an interruption to our work – but the
reason for it.
- You do us a favour when you call – we are not doing
you a favour.
- You are not there to argue or match wits with but to satisfy.
- You bring us your needs – it is our job to fulfil
those needs.
- You are deserving of the most attentive treatment we can
give.
- You are part of our business – not an outsider.
- You are the person who pays our salary – we value
your custom.
- You are our lifeblood – without you we have no business.
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